The award winning Tuxedo eccount and Prepaid card products offer businesses and consumers secure, innovative and flexible stored value solutions.

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Contact us

Customer Care: 9am – 6pm (7 Days a Week)

Manage Your Money, Move Your Money, Balance Enquiries and Exchange Rates: 24 Hours

  • Log-in Online: Log-in and choose ‘eccount Summary’ or ‘Move Money’ tabs
  • Call our Automated Telephone Line: 0845 225 0043 or 020 7070 4905
  • Text us: Use the convenient Text services in Manage Your Money.

Block Card, Unblock Card: 24 Hours

  • Log-in Online: Log-in and choose ‘eccount Summary’ tab
  • Call our Automated Telephone Line: 0845 225 0043 or 020 7070 4905
  • Text us: Use the convenient Text services to Manage your Card.

Lost or Stolen Cards: 24 Hours

  • Call 0845 241 4278 or +44 (0)20 7101 6599 from a mobile or overseas.

By Post:

  • Tuxedo MoneyPlus
    PO BOX 49777,
    LONDON, WC2E 7WZ

Buy now get £5 free

Get £5 FREE when you make an initial load of £50 or more.

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Introducing the eccount

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Get Tuxedo Cashback!

Receive up to 15% Cashback when you shop online at over 1000 retailers.

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* £5 Free offer valid when making an initial Top-up of £50 or more within 14 days of activation. Offer subject to change. The Tuxedo MasterCard Prepaid Card and the Tuxedo Maestro Prepaid Card are issued by Newcastle Building Society pursuant to licence by MasterCard International Incorporated or its Affiliates. Newcastle Building Society is authorised and regulated by the Financial Services Authority and is entered in the Financial Services Authority register (www.fsa.gov.uk/register/) under registration no. 156058. Cardsolutions@newcastle.co.uk